AM I ELIGIBLE FOR A PERSONAL LOAN?
Eligibility
- Be at least 18 years old
- Have regular permanent income
- Be an Australian citizen, permanent resident or have a valid visa*
What information do I need to provide?
- Details of your current financial situation
- Proof of employment (current wage slip)
- Proof of ID (if we cannot identify you electronically)
We may use the contact information that you give us to contact you to help you complete your application or if we need to discuss your application with you.
What happens when I apply?
When you have finished completing the application we will give you feedback on your application, typically in 60 seconds. Once conditionally approved your contract is presented online for your review and electronic acceptance.
It's that easy!
AM I ELIGIBLE FOR A PAYMENT PLAN?
Eligibility
- Be at least 18 years old
- Have regular permanent income
- Be an Australian citizen, permanent resident or have a valid visa*
What information do I need to provide?
- Basic personal information
- Proof of ID (If we are unable to electronically identify you)
We may use the contact information that you give us to contact you to help you complete your application or if we need to discuss your application with you.
What happens when I apply?
The application process is "real time" and will provide you an instant credit decision based on the information you provide. Once approved your contract is presented online for your review and electronic acceptance.
It's that easy!
HOW CAN I APPLY?
WHAT IS THE LIMIT OF A PERSONAL LOAN?
You can apply online to borrow between $2,001 to $50,000.
If you need an amount greater then this call our friendly team to discuss your needs.
WHAT IS THE LIMIT OF A PAYMENT PLAN?
You can apply for amounts between $100 and $50,000.
If you need an amount greater then this call our friendly team to discuss your needs.
WHAT WILL I NEED TO APPLY?
Personal Loan
- Details of your current financial situation
- Proof of employment (current wage slip)
- Proof of ID (if we cannot identify you electronically)
Payment Plan
- Basic personal information
- Proof of ID (If we are unable to electronically identify you)
HOW LONG DOES IT TAKE FOR APPROVAL?
The application process is "real time" and will provide you an instant decision based on the information you provide. Once approved your contract is presented online for your review and electronic acceptance.
WHAT ARE THE COSTS?
Fees and charges vary depending on the product selected.
WHAT ARE YOUR OFFICE HOURS?
We are open Monday to Friday 7am to 5pm AWST.
(9:00am to 7:00pm EST*)
HOW DO I RESCHEDULE A PAYMENT?
If you need to change the date of your repayments please call our friendly support team on 1300 834 141.
HOW CAN I ACCESS INFORMATION ON MY ACCOUNT?
If you have any queries please call our friendly support team on 1300 834 141.
I AM HAVING PAYMENT DIFFICULTIES, WHAT DO I DO?
We are sorry to hear that.
Life doesn't always go as planned, and at Breeze Living we understand that sometimes you might need some assistance.
We are keen to help.
HOW CAN I NOMINATE SOMEONE TO DISCUSS MY ACCOUNT WITH YOU?
If you wish to nominate someone to discuss your account with us please complete the following form.
WHAT SHOULD I DO IF I HAVE COMPLAINT?
Breeze Living strives to provide the highest possible level of customer service to assure consumers that they can have confidence when dealing with our company at any level.
We are proud of our customer service culture and make every effort to ensure that our customers are satisfied with the service they receive.
However should our customers feel that our service is not what it should be, we want to hear about it and resolve any issues.
We undertake to reply promptly to you once we are in receipt of any complaint.
Should you wish to make a compliant you can either direct your enquiry to us via one of the following options;
Online
Complete the online form found here.
Phone
Feel free to call 1300 834 141.
Postal
Compliance Manager
PO Box 7795
Cloisters Square WA 6850
Please allow up to 10 business days for a response.
What happens if you are still unhappy with the outcome?
If after lodging a compliant with and providing us with time to respond and we do not reach agreement on your complaint what is next?
You can refer certain matters to the Australian Financial Complaints Authority (AFCA), who can investigate and resolve disputes of up to $250,000. This service is free to you.
You can lodge your complaint by phone, fax or mail.
Postal
Australian Financial Complaints Authority Limited
GPO Box 3
Melbourne, VIC 3001
Phone
1800 931 678
Website
https://www.afca.org.au
I HAVE A QUESTION THAT'S NOT ANSWERED HERE?
Please contact us on 1300 834 141.
